willing-to-help

Are you willing to help?

Can I be of assistance? You hear that a lot, often when you haven’t asked for it. Very often it’s part of a call centre script; the consultant’s bot-like responses are the giveaway. Or you’re shopping, and there’s a retail assistant helicoptering when you want to be left alone. These aren’t exercises in being helpful, […]

How-to-confront-annoying-co-workers

How do you confront annoying co-workers?

Have you ever been confronted by a co-worker about your annoying behaviour? Are you considered an annoying co-worker? Do you change your ways? A recent survey of 2,000 American workers showed that when asked “Have you ever been aware that you’re annoying a co-worker, but done it anyway?”, an astounding 24% said ‘yes’. These people were most likely to […]