There are always times we feel energized and motivated. But what are your triggers? Is the glow from your summer break fading? Are you on your morning commute, in traffic or on transport, smartphone and cooling coffee in hand, pressed up against your fellow travelers? A new day in a new year and it is […]
Terminating contractors: an opportunity to manage the process professionally
Setbacks can make or break a small business or contractor. The key to survival is to move through the bad phase as effectively as possible and finding the right mantra so you don’t crack when facing a sudden hurdle. Here’s an example: Jules, a small Australian business owner, has been a contractor to a successful US […]
8 common leadership flaws to avoid
Are you a leader who disappoints your team? I always like to hear what people say about poor leaders they have experienced because we can learn so much from them. At some recent leadership workshops I facilitated, we discussed leaders who have inspired us and what was disappointing and needed improvement. I found some common […]
8 strategies to inspire your team to work smarter
Teams don’t just magically feel inspired, or suddenly develop a poor culture where people are not motivated. I am always amazed at managers who blame their teams for their poor mood, poor output and lack of initiative. It starts at the top. Strategies to inspire your people 1. Do a big SWOT of new technology Make this an […]
How to spot givers, takers, and matchers
Adam Grant has a terrific TED Talk about “givers”, “takers” and “matchers” in the workplace. The descriptions are self-evident to some degree: we all know those who really do go out of their way to help others versus those who are much more interested in what others can do for them. The matcher The “matcher”, according to […]
Actions speak louder than words
I often travel to the US, and was interested to receive an email from the chief executive of United Airlines, Oscar Munoz. His email profusely apologised for the way armed officers forcibly dragged a passenger off one of his company’s planes in Chicago recently. The share price of United Airlines reportedly dropped by $1.4 billion after the […]
How to build collaborative cultures
Corporate and government appetite for collaboration is definitely growing, albeit unevenly. How many times have you come up with an idea only for someone higher than you to either shoot it down or claim the credit? There’s an excellent New Yorker cartoon with an executive telling the employee, “I know it was your idea but it was my […]
Does your team suffer from PMT — project management tension?
Too many teams suffer from project management tension. Some project managers (PMs) are absolute experts in creating workplace hell and the awful thing is, they were designated to be in charge when they couldn’t organise a kindergarten picnic. Seven undesirable project manager characteristics? The list of what makes a PM bad is almost endless. Generally s/he […]
Build loyalty not turnover, with engaged employees
The key to less staff turnover and a higher incidence of employee engagement boils down to recruiting well, giving employees ample reason to enjoy what they do and with whom, and above all, presenting them with incentives, challenges and a positive culture that act as “carrots” to stay. Loyalty However, does retention equate to company […]