The borderline between disrespect and workplace bullying or harassment is when negativity becomes habitual, concentrating on one person. Snide, snappy, dismissive? A manager whose snide comment dismisses that you were late because your child was sick and the babysitter cancelled, or the know-all in a group workshop who says your summarising is “too slow”: these […]
Fears drive our behaviours and are often the reason for our decisions and actions at work. What do we fear? Lots of things: not being liked conflict not being in control failing — being wrong not knowing, uncertainty being embarrassed losing relationships being ignored or even rejected being criticised changes “There’s nothing to fear but […]
Obsession with devices leaves us tangled and in pain! Tech neck. Mouse shoulder. Gamer’s thumb. Computer vision. Smartphone zombies – Smombies. For millennia, human beings walked upright and were attuned to their environments. Today an increasing number have heads down, necks bent, marching across busy streets, wearing earbuds, checking media, sending messages and paying no heed as […]
Are you happy at work? Do you look forward to Mondays? How do you feel returning from vacation — refreshed and ready to get back into work, or disappointed you had to come back. It’s important that work and our workplace gives us contentment. But what are the optimum conditions and indicators of genuine contentment […]
Do you share an office with a person who’s dug themselves into a bad place over months or years – maybe hoarding archival paperwork, folders and books in an obsessive sulky way, or subjecting you to constant rants about hatred of the job, hatred of the people, hatred of life in general, or maybe just […]
It’s the new financial year (yay!) but let’s face it, making EOFY (end of financial year) resolutions is not much different to those you promise you’ll do over a champagne on New Year’s Eve. Yes, you will be better, yes, you’ll lose weight, yes, you’ll make more time for things that matter…. Well, assuming that […]
The “walk of shame” that teens like to snigger about has a whole new meaning these days, especially when applied to companies and organisations recovering from reputation damage. Acknowledgement and admissions I recently described an email United Airlines sent to me (and many others) apologising for its brutal bumping of a customer from a Chicago flight. As […]
I often travel to the US, and was interested to receive an email from the chief executive of United Airlines, Oscar Munoz. His email profusely apologised for the way armed officers forcibly dragged a passenger off one of his company’s planes in Chicago recently. The share price of United Airlines reportedly dropped by $1.4 billion after the […]
Too many teams suffer from project management tension. Some project managers (PMs) are absolute experts in creating workplace hell and the awful thing is, they were designated to be in charge when they couldn’t organise a kindergarten picnic. Seven undesirable project manager characteristics? The list of what makes a PM bad is almost endless. Generally s/he […]
