The old saying “never complain, never explain” could be changed to “never blame, never complain”, but would people ever do this? Of course not. Blaming and complaining causes stress We all do our best, but standards and expectations vary. It often boils down to the fact that while people might share a common language, there are codes, […]
How do you confront annoying co-workers?
Have you ever been confronted by a co-worker about your annoying behaviour? Are you considered an annoying co-worker? Do you change your ways? A recent survey of 2,000 American workers showed that when asked “Have you ever been aware that you’re annoying a co-worker, but done it anyway?”, an astounding 24% said ‘yes’. These people were most likely to […]
Terminating contractors: an opportunity to manage the process professionally
Setbacks can make or break a small business or contractor. The key to survival is to move through the bad phase as effectively as possible and finding the right mantra so you don’t crack when facing a sudden hurdle. Here’s an example: Jules, a small Australian business owner, has been a contractor to a successful US […]
Actions speak louder than words
I often travel to the US, and was interested to receive an email from the chief executive of United Airlines, Oscar Munoz. His email profusely apologised for the way armed officers forcibly dragged a passenger off one of his company’s planes in Chicago recently. The share price of United Airlines reportedly dropped by $1.4 billion after the […]
The strategy you should use when faced with angry bullies at work
Wounds from aggression and bullying can heal with time and absence from the source of the problem, but this won’t cause the issue to disappear of its own accord. Aggression in all its manifestations is exhausting. Some of you may feel “battle fatigue” and just want your lives back. Let’s try and understand what is going […]