Those lazy, crazy days of summer Down Under… For some of you, that’s already over and you’re wanting to muster your energy. Or perhaps you’re dragging your feet and spirits, remembering how that time floating in the pool, sipping drinks or eating fish and chips (or something equally good), felt all-too-brief. Have you started the […]
How to rise above your rut
We sometimes don’t know how stuck we are, until we are finally out of an often self-imposed trough. Passing phase A rut may simply be a lower level of satisfaction than your potential ‘happiness’ but not enough to derail you. It might just be a comfy place that doesn’t give you great joy, but feels […]
Three wiser monkeys build an anti-bullying culture at work
We continually read about claims from victims of bullying in their workplace, or whistleblowers who report oppressive workplace cultures that condone bullying and discrimination. Bullying alive and unwell Not everyone is sure of what constitutes bullying, sometimes being too quick or slow to label behaviours that ultimately pose health and safety risks, costing companies millions every […]
6 keys to great client service
Most of us work in highly competitive industries. Everyone is out there trying to innovate, implement and improve their products and services quicker than ours. But what happens when the competition is offering something that is extremely similar to what we are offering or producing? What are we actually competing on? In this commodity-type environment […]