People’s listening skills are worsening, thanks to the myriad of distractions all about them. And people wearing earbuds pay little attention to others’ cues and may be missing the subtle signals that we all rely on to survive. At work, with pressures mounting, technology dictating the pace, and the churn rate increasing, many of us […]
Trust is the unseen but vital glue in all areas of life, and most certainly in business. But is it being eroded by the online world of disruption and snappy virtual interactions on social media? Trust is more essential than ever. It forms the heart of great work relationships and underpins every business and societal […]
Often people with subject matter expertise have great difficulty in presenting to a group, even though with friends they may be upbeat and entertaining. The most common mistakes include: Can’t manage anxiety; Don’t relate to audience; It’s all one-way; or It’s boring! Develop these nine skills so you avoid these mistakes. 1. Create a positive […]
Wounds from aggression and bullying can heal with time and absence from the source of the problem, but this won’t cause the issue to disappear of its own accord. Aggression in all its manifestations is exhausting. Some of you may feel “battle fatigue” and just want your lives back. Let’s try and understand what is going […]
We all know someone who just never manages to be somewhere or do something on time. Often it is managers and the most senior leaders and it costs companies a lot. Is it intentional? Is it inconsiderate and rude? Is it a display of power or rebelliousness? Many habitually blame others for their lateness—it’s the […]
For all our faults, human beings really are extraordinary, and all the more so when acting on their gut feeling that something may be wrong. Artificial intelligence (AI) is catching up, but we still wipe the floor with AI if it’s a matter of some tiny detail that somehow we know isn’t the case, despite […]
Those lazy, crazy days of summer Down Under… For some of you, that’s already over and you’re wanting to muster your energy. Or perhaps you’re dragging your feet and spirits, remembering how that time floating in the pool, sipping drinks or eating fish and chips (or something equally good), felt all-too-brief. Have you started the […]
Those lazy, crazy days of summer Down Under… For some of you, that’s already over and you’re wanting to muster your energy. Or perhaps you’re dragging your feet and spirits, remembering how that time floating in the pool, sipping drinks or eating fish and chips (or something equally good), felt all-too-brief. Have you started the […]
I am currently working on two major film projects that share a key aspect: someone has lied. So I have been exploring why people lie and the impact of their lies on those close to them. Calumny Lies are big in the media at the moment; it’s as though the world has been given a wholesale […]
